Whenever there is a discussion of digital transformation in organisations, the focus is on technological changes. Most of the emphasis is on automation, platforms, integrations, analytics, and efficiency gains. But what nobody focuses on is the human intervention in it. If digital transformation is a coin, one side is technological change, and the other is the humans behind it. As supply chain finance becomes increasingly digital, organisations must ensure their teams are equipped to navigate, implement, and optimise technology-driven models. Equally critical is embedding execution discipline, which ensures digital workflows remain policy-driven, auditable, and aligned with treasury and procurement controls.
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